Custom Salesforce programming architecture
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Salesforce Built to Scale, Not Just Store Data.

Native Apex, Flows, and integrations that turn your CRM into an operations engine.

Your CRM Should Work, Not Just Sit There

Most Salesforce orgs stop at clicks. Point and click automation gets you part of the way, then hits a wall the moment your process gets specific. That is where custom programming comes in. We build Apex, Flows, and Platform Events that handle the logic clicks cannot reach, so your team works inside the system they already know.

No agency bloat, no army of account managers. You get direct access to the engineers writing your code. We build native to the platform, which keeps your rep workflow unchanged while the heavy lifting happens quietly in the substrate underneath.

Apex orchestration and automation architecture

Key Features

Apex & Flow Engineering

Custom triggers, batch jobs, and orchestration logic that automate the work clicks cannot reach. Clean, testable Apex built to Salesforce best practices.

Integrations & Platform Events

Connect Twilio, payment systems, AI APIs, and outside tools through clean, event-driven architecture. Your stack acts like one unified platform.

Compliance Built In

Audit trails, opt-out persistence, and regulatory guardrails deployed as reusable utilities and called from every path, not bolted on after the fact.

Compliant Salesforce SMS messaging engine

What We Build on Salesforce

SMS & Communication LayersTCPA-aware texting, cadence engines, and reminder flows native to Salesforce and powered by Twilio.
AI Conversation AgentsClaude and OpenAI powered agents that handle replies and book appointments autonomously inside your org.
Custom OrchestrationApex services that coordinate complex, multi-step business processes across objects and external systems.
Compliance SubstrateOpt-out tracking, seven-year audit logging, and number scrubbing built into every send path.
CASE_FILE

Distressed Property SMS, Built for Scale

A South Florida real estate operation needed a Salesforce-native SMS layer that could text homeowners in foreclosure, probate, divorce, and vacant situations without becoming a TCPA class-action target. Reps cold-call all day, so the system has to keep leads warm in between, scheduling appointments and running fact-pattern-aware cadences without manual touch.

Scope

  • Appointment confirmation flow with 24-hour and 1-hour reminders
  • 30-day fact-pattern cadence engine ramping light to medium to heavy by day
  • Foreclosure auction urgency override that scales send frequency to days until auction
  • PEWC-gated cold-text trigger
  • Claude-powered conversation agent for autonomous reply handling and appointment booking
  • Phone-number-level opt-out persistence, seven-year audit trail, and FCC Reassigned Numbers Database scrub

Stack

PlatformApex, Salesforce Flows, Platform Events
MessagingTwilio for Salesforce
AIAnthropic Claude API
OrchestrationCustom Apex orchestration layer

Compliance utilities deployed once and called from every send path. Full federal TCPA and Florida FTSA defensibility built into the substrate, not bolted on after.

Why it matters

Distressed-property cold outreach is one of the highest-litigation-risk uses of SMS in the country. The wrong architecture creates exposure measured in five to seven-figure class actions. Native Salesforce keeps the rep workflow unchanged, while the compliance and AI layers keep the operator scalable and out of court.

Ready to make Salesforce work?

Let's talk through what your org needs to do. No sales pitch, no fluff, just a conversation with the engineers who will build it.